FAQ
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New Jersey / New York City Commute
General
Where do you depart from in Manhattan?
We depart from four locations in Manhattan, Wall St. and East 35th St. on the East side and West 39th St. and Brookfield Place on the West side.
The Wall St. pier is at the corner of Wall St. & South St., two blocks south of South Street Seaport, and about a 15-minute walk north of Battery Park.
The East 35th St. Ferry Landing is between 34th and 35th Streets on the FDR Drive. It is just north of the 34th St. Heliport.
The West 39th St. pier is at the corner of West 39th St. & 12th Ave. It is just east of the Javits Center.
The Brookfield Place Ferry Landing is located at Battery Park City Vessey Street just east of the World Financial Center and Brookfield Place shopping center.
Do you go to the South Street Seaport?
Not directly. South St. Seaport is Pier 17. The Seaport is two blocks north of the Wall St. pier, just a five-minute walk.
How long does a typical commute take from NJ to NYC?
The typical commute from Atlantic Highlands, NJ to Manhattan, NY takes around 45 minutes.
Where can I find commuting routes and schedules?
You can find all routes and schedules on the Routes & Schedules page.
Do you provide transportation once I arrive in New York?
No, but NYC offers a wealth of public transportation options. Visit www.mta.nyc.ny.us/nyct/index.html for information and schedules.
Do you go to Brooklyn?
We do not go directly from New Jersey to Brooklyn.
Do you have refreshments available at the terminals?
Across the street from the Atlantic Highlands Terminal, Sissy’s and On The Deck offer refreshment options available for purchase. Almost Home is set up in our Belford terminal Monday-Friday mornings.
When should I plan to arrive for my departure?
Seastreak would like to remind you to leave yourself plenty of time to arrive for your departure, find parking and purchase tickets. We recommend arriving at least 20 minutes before your departure.
Ticketing
Where can I purchase tickets?
Tickets are available for purchase online, at any of the various Seastreak ticket offices in New Jersey, and onboard all of our vessels. Currently, tickets for our commuter routes must be purchased in-person. If you are boarding in Manhattan, you may purchase a round trip or one way ticket onboard the vessel. We also have seasonal ticket booths in Manhattan during the summer for purchasing convenience.
Atlantic Highlands
Monday – Friday from 5:00 AM – 6:30 PM
Saturday – Sunday closed (open for special event departures)
Belford
Monday – Friday from 5:00 AM – 8:00 PM
Saturday – Sunday closed (open for special event departures)
Highlands
Monday – Friday from 5:00 AM – 8:30 AM and from 2:00 PM – 8:30 PM
Saturday – Sunday from 8:00 AM – 7:30 PM
East 35th Street Ferry Terminal
Ticket Window Hours
M-F: 1:00 PM – 6:30 PM
Sat/Sun: 10:35 AM – 5:45 PM
Wall Street Ferry Terminal
Ticket Window Hours
M-F: 1:20 PM – 6:45 PM
Sat/Sun: 10:25 AM – 5:25 PM
Can I purchase tickets on the boat?
Yes, you may purchase tickets on board all the Seastreak ferries.
Can I purchase commuter tickets online?
Not yet, but soon! We’re working on a brand new way for NJ and NYC commuters to purchase their tickets online from wherever you are. Stay tuned!
Do I need reservations?
We do not take reservations for our regular commuter runs. Boarding is ‘first come first served’, unless we are priority boarding. For our special events and sporting events, we do take reservations and they are strongly suggested.
Are there child rates?
Children’s tickets cost $22 per Round Trip and $11 per One Way for ages 5-12 . Children who are 4 and younger are free, but will still need a ticket to board the boat.
Do you allow unaccompanied minors?
Seastreak reserves the right not to accept any passenger under the age of 13 years, unless accompanied by an adult.
Can I pre-purchase my tickets?
You can purchase tickets for travel in advance by coming into one of our Atlantic Highlands, Belford, or Highlands ticket offices.
What are your ticket office hours of operation?
Atlantic Highlands:
Monday – Friday: 5:00 am – 6:30 pm
Saturday – Sunday: closed (open for special event departures)
Belford:
Monday – Friday: 5:00 AM – 8:00 PM
Saturday – Sunday: closed (open for special event departures)
Highlands:
Monday – Friday: 5:00 AM – 8:30 AM and from 2:00 PM – 8:30 PM
Saturday – Sunday from 8:00 AM – 7:30 PM
Is there a special discount for seniors?
Seastreak does offer a senior(65+) discount for passengers travelling directly to/from Belford, NJ. These tickets must be purchased in the Belford Ferry Terminal. Senior tickets are not available from our Atlantic Highlands or Highlands offices.
Do you offer a student discount?
Yes! We are happy to offer discounted books for students commuting to the city for classes, or an internship. In order to be eligible for this discount, there is paperwork that must be picked-up from our ticket office in Atlantic Highlands and filled out by the student, and then by the school, and then returned to us in Atlantic Highlands to verify the students’ full-time-student status. If a student will be using their pass to commute to an internship, they will also need a copy of their acceptance letter to the internship program (in addition to the school verification). Student ticket books can be purchased only in Atlantic Highlands. Student books cannot be shared with anyone- they are only for use by the student with a completed and approved application.
Parking
How much does parking cost?
Seastreak offers complimentary parking at its Belford, Highlands, and Atlantic Highlands terminals during the day. There is a modest overnight parking fee in Highlands and Atlantic Highlands. Links for Parking: Atlantic Highlands Overnight Parking & Highlands Overnight Parking Main Lot & Highlands Overnight Parking Overflow Lot. In New York City, you must park in a provided parking garage or lot as the city does not offer parking at its docks.
What are the parking rules and regulations?
Please be considerate of others when you park and do not block others in or park illegally. If you block someone’s car in and they return before you do, you will be towed at your expense.
Atlantic Highlands Lot: Commuter parking is located on your left and right as you come down First Ave. towards the Seastreak office. There is additional parking in the small lot located next to the Seastreak Ticket Office. Overnight parking is allowed in the fenced-in Seastreak lots across the street from the ticket office for $5/night. Link for Parking: Atlantic Highlands Overnight Parking. All other parking lots are municipal parking (not Seastreak property), and there is absolutely no overnight parking permitted in them, regardless of snow removal or not. Cars left overnight in the municipal lots can be subjected to towing and/or ticketing by the Atlantic Highlands Police Department at the owner’s expense.
Belford Lot: Overnight parking, up to a maximum of two nights, is allowed in the main lot.
Highlands Lot: Overnight parking is allowed in the main lot located at 326 Shore Drive for $10/night and the overflow lot, located at 348 Shore Drive for $5/night. Links for Parking: Highlands Overnight Parking Main Lot & Highlands Overnight Parking Overflow Lot.
Please know that in times of heightened security or extreme weather conditions, local authorities may be forced to remove your vehicle from all parking areas and where overnight parking is normally permitted. Seastreak will not be responsible for any fees associated with you obtaining your vehicle from the tow company.
Do you offer valet service?
Valet services for Seastreak are provided by Sunset Valet, LLC., at our Highlands, New Jersey terminal.
Sunset Valet services are available Monday through Friday from 6:00AM through 8:45PM (11:00PM drops); and on weekends/holidays by appointment for fees described below. Customers indicate travel times upon arrival and adjust changes via timely text to the number(s) provided in person and/or on this page.
6:00AM and 6:40AM boats can drop keys at the main desk. Valet on site at 7:15AM.
Rates are as follows, effective February 1, 2020:
Daily Rate: $13 Example: Depart 6:00AM Return 7:30pm
Overnight less than 24 hours $20 Example: Depart 2:50pm Return following day 12:20pm
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Additional Charges:
Weekend/Holiday arrival, additional $7
Pick-up at Atlantic Highlands, additional $22
Example: Depart Atlantic Highlands 8:55AM, Return Highlands 5:20PM
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Discounts:
Monthly Commuter Rate/mo $199 PREPAID
Summer Discount: Highlands $679 Memorial Day – Labor Day; PREPAID
Summer including AH pick-up $1,979 Pick-up AH; Drop Highlands PREPAID
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SUNSET VALET (732) 513-5686
In the event that there is not a Sunset Valet attendant in the parking lot upon your arrival, please leave your car keys with the Seastreak ticket agent inside the floating terminal. The ticket agent will ensure your keys are delivered to the valet. If you have any question or concerns, feel free to contact Fred at (732) 513-5686.
While valet services are offered as an accommodation to Seastreak, LLC’s customers, valet services are provided by Sunset Valet AND NOT BY Seastreak, LLC. Sunset is an independent contractor, and is neither an agent of Seastreak, LLC or any of its affiliates, nor is it authorized to act for them or on their behalf. Any and all questions, complaints or claims relating to or arising out of the valet services shall be directed to Sunset Valet and not to Seastreak, LLC, which hereby expressly disclaims any and all liabilities related to such valet services.
Please know that in times of heightened security or extreme weather conditions, local authorities may be forced to remove your vehicle from all parking areas and where overnight parking is normally permitted. Seastreak will not be responsible for any fees associated with you obtaining your vehicle from the tow company.
Onboard Your Commute
Can we bring bicycles or cars?
Seastreak ferries are passenger ferries and are not equipped to carry vehicles. Bicycles and scooters are allowed. There is a $5 charge and the bicycles and scooters must be stored outside on our vessels in designated areas. Passengers with any questions may reach out to Seastreak deckhands who will be happy to assist and identify these designated areas.
What is Priority Boarding and when do you do it?
Unless otherwise noted, the Captain of each vessel will determine if priority boarding will be utilized based upon the volume of customers observed to be waiting to board a given departure. If priority boarding is required, ticket book holders will be boarded first. Of these, 40-trip ticket book holders will be first to board, followed by 20-trip ticket book holders, and then 10-trip ticket book holders.
In order for 40-trip, 20-trip, and 10-trip ticket book holders to participate in priority boarding, you must present your ticket book cover along with your ticket. In the absence of a ticket book cover, customers with 40-trip, 20-trip, and 10-trip tickets will be boarded next along with customers holding other ticket types.
No one-way or round-trip tickets will be sold for priority boarded departures until all ticket holders are boarded.
Can I bring my pet aboard?
We love our pets and we’re glad you do too! We welcome dogs and cats onboard many of our trips, but they must be kept on the outdoor decks with a leash. Small dogs in a carrier can be brought inside the vessel. Service dogs are permitted onboard. Pets are not permitted on any Special Event trip, or our NJ/NYC service to Martha’s Vineyard/Nantucket.
Do you have food and drinks for sale onboard?
Yes! All Seastreak ferries have a full cash bar serving spirits, beer, wine and soft drinks as well as bagged snacks. We allow passengers to bring food onboard, we just ask that you do not bring hard coolers onboard.
Is the boat enclosed?
The Seastreak catamarans have either two or three decks. The Lower Deck is entirely indoor, the Second Deck is half indoor and half outdoor, and the Third Deck is entirely outdoor.