Events & Tours

I need to change or cancel the ticket I purchased. What is your return policy and is there a cost for changing a ticket?

ALL TICKETS ARE NON-REFUNDABLE. Exchanges can be made for a fee prior to the intended date and time of departure. Once the boat has sailed, tickets are not exchangeable, and the value is forfeited; the ticket will be marked as a no show, and you will be required to make a new reservation. Exchange fees are posted on the individual Tours & Events pages for each event. Any credits are valid for travel within the same calendar year as the original date of travel.

Please note that West Point, Brunch and Cold Spring tickets are non-exchangeable.

What types of special events and tours do you offer?

We offer a wide range of events and tours so all can experience in the Seastreak fun! From football games, scenic cruises, special events, day trips and getaways–there’s something for everyone! See our Daytrips & Getaways and Tours & Event Cruises pages to see a complete list of our offerings.

Can I charter a boat for a private event?

Yes! We’d be delighted to charter your next event at sea. Please see the Charter A Boat page to contact us today!

For more information on booking a private charter, please call 1-800-262-8743 and ask to speak to Justin Park.

Where do I get off to go to the theater?

The Theater District runs from 6th to 9th Avenues and from 41st to 54th Streets. Your best bet would be to take the Seastreak ferry to the E. 35th St. Ferry Landing. From there you can either walk to your theater or up to 1st Ave for a cab.

Do you go to the Statue of Liberty?

No, although we pass right by Lady Liberty on all of our commuter runs, we do not go directly to the Statue of Liberty. Ferry service to the statue is available from Battery Park, just a short walk from Pier 11. For more information, visit the National Parks Service Statue of Liberty page: http://www.nps.gov/stli/index.htm.

Do you offer dinner cruises?

We do not, but you are welcome to bring food and non-alcoholic drinks aboard our sightseeing cruises; birthday cakes without candles are welcome too! For a more intimate affair, you may want to charter one of our vessels. Learn more about chartering one of our vessels on the Charter A Boat page.