Dear Seastreak Customers,
The health and safety of our customers and employees is our highest priority, so we want to outline the policies we have adopted to address our shared health and safety concerns in light of COVID-19. This list will be updated as conditions change.
Reduced Vessel Capacity
All vessels are operating at reduced capacity to allow for more personal space to facilitate social distancing. We ask that passengers keep at least 6ft distance from fellow riders at all times, including during the boarding and disembarking processes.
Face Covering Requirement
During this time, all passengers are required to wear face coverings while inside our vessels and terminals.
Passengers may remove face coverings to briefly consume food and beverage items only while seated on the first deck of the vessel, forward of the concessions bar. We ask that passengers be courteous of fellow riders and minimize the amount of time eating and drinking while seated indoors. If the weather is suitable, we encourage passengers to consume food and beverage items on one of the outdoor decks.
On the second deck, passengers must wear face coverings at all times for the duration of the trip – there is no exception for food and beverage consumption in this area.
Seastreak crew members will continue to monitor vessels and terminals to ensure that these policies are being followed at all times. Failure to comply may result in passengers being declined passage on future trips.
We ask that face coverings are fit snugly over the nose and mouth, in compliance with CDC guidelines. Please click here to learn more.
Consulting with Experts
We have partnered with Moran Environmental Recovery (MER) to provide our employees and management team with a customized cleaning and disinfection training program based on guidelines from the Centers for Disease Control and Prevention (CDC), and tailored to our business and our vessels to ensure that we are well equipped to deliver the safest possible travel experience for our customers. MER is a specialized Environmental, Industrial, Mechanical, and Emergency Response Service company that provides expert emergency response and preparedness services to deliver training, preparedness and response to clients in the Energy, Rail, Government, and Marine industries. MER specializes in delivering safe and regulatory compliant response services, and is experienced in infectious disease and HAZMAT decontamination and cleaning services.
Learn more about MER’s COVID-19 response capabilities here.
Enhancing Vessel Cleaning Protocols
Our crews are diligently wiping down high-touch surfaces including handrails, armrests, door handles, and restrooms with disinfectant between and during runs, using cleaning agents that are deemed effective and safe for these purposes:
Hand sanitizers are located on walls outside of all restrooms. Restrooms will be cleaned frequently during and between runs, as well as per passengers’ request.
We are increasing the frequency of steam-cleaning and sanitation services on our vessels and in our terminals:
While we are working hard to provide safe and sanitized vessels, we also ask riders to take measures to prevent the spread of the Coronavirus. These measures include:
- Washing hands with soap and water for at least 20 seconds
- Using onboard hand sanitizers
- Avoiding close contact with others by allowing at least 6ft between fellow riders while waiting in line
- Staying home if you are feeling unwell, or if you have had close contact with someone who is feeling unwell
- Wearing a cloth face covering and washing it regularly (see CDC best practices and a tutorial on how to make your own at home here)
Please click here for a thorough list of CDC guidelines.
Filed Under: Seastreak News